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Writer's pictureMatthias de Ferrieres

How can CliniShield compensate the limitations of your insurance?


Health insurance is an essential tool for safeguarding yourself against the rising costs of medical care. It provides financial protection during unexpected medical emergencies, covering hospital stays, surgeries, and specialist treatments. However, it’s important to understand that **insurance has limitations**, and certain aspects of healthcare may not be fully covered.

In Singapore, for instance, plans like **MediShield Life** and **Integrated Shield Plans (IPs)** often exclude or limit coverage for outpatient treatments. Here’s why health insurance is critical, and what you need to know about its limitations.



While health insurance plans like MediShield Life and Integrated Shield Plans cover hospital stays and major treatments, they often exclude outpatient care, such as GP visits, specialist consultations, or routine check-ups. This is where CliniShield steps in, offering affordable access to outpatient services. For just $12 a year, CliniShield members can book discounted outpatient services, including GP visits, dental care, and teleconsultations, across 350+ clinics in Singapore. This helps bridge the gap left by traditional insurance, significantly reducing everyday healthcare costs.


1. Protection Against High Medical Costs

One of the primary benefits of health insurance is its protection against large hospital bills. If you’re admitted to a hospital for surgery or treatment, insurance can help cover a significant portion of the cost. This financial relief is invaluable, especially when facing an unexpected medical condition.


However, it’s crucial to note that not all medical expenses are covered. In Singapore, **MediShield Life** focuses on **large hospital bills** for stays in public hospitals but provides only basic coverage. Similarly, **Integrated Shield Plans** (IPs), which offer enhanced protection, still have exclusions—most notably for **outpatient care**. This means that everyday healthcare costs, like consultations, diagnostic tests, and treatments that do not require hospitalization, are often not covered or are subject to strict limits.


2. Access to Quality Healthcare

Health insurance ensures access to high-quality healthcare services. With an IP, for example, you may choose to receive treatment in private hospitals or higher ward classes in public hospitals. This allows you to select your healthcare provider and avoid long waiting times in the public healthcare system.


That said, coverage varies based on the type of plan you have. MediShield Life and basic IPs may not provide enough coverage for those seeking treatment in private hospitals, and **outpatient treatments**, such as visits to general practitioners (GPs), specialist consultations, and minor procedures, are often **excluded or capped**. This means that while you’re well-covered for hospitalization, you’ll need to pay out of pocket for routine care.


3. Preventive Care and Regular Check-Ups

Many health insurance plans offer coverage for preventive care, such as vaccinations, screenings, and routine health check-ups. These services are vital for maintaining good health and detecting potential health problems early, before they become serious.


In Singapore, MediShield Life and IPs are limited in providing preventive care unless the services are part of a hospital admission or medical emergency. Regular outpatient visits for preventive services are not usually covered, leaving policyholders to bear the full cost. For individuals who require frequent check-ups or those managing chronic conditions, this can become a significant expense.


4. Limitations on Outpatient Coverage

One of the most significant gaps in health insurance plans in Singapore is the **lack of comprehensive outpatient coverage. While MediShield Life and IPs provide essential coverage for hospitalization and some critical outpatient treatments (such as chemotherapy or dialysis), everyday medical expenses such as visits to the doctor, diagnostic tests, and medications may **not be included**.


This limitation means that patients are often left to pay for these outpatient services out of their own pocket, which can add up over time. Some IPs offer **riders** that extend coverage for outpatient care, but even these riders come with limits, and insurers have introduced co-payment requirements to ensure that policyholders share some of the costs.


5. Emergency Situations and Chronic Conditions

While health insurance provides excellent protection in emergency situations, such as accidents or sudden illnesses requiring hospitalization, it may not offer full coverage for **chronic conditions** that require ongoing outpatient management. Conditions like diabetes, hypertension, or heart disease often need frequent consultations and treatments, which can be costly if your plan does not include sufficient outpatient benefits.


Although MediShield Life and IPs cover treatments related to chronic conditions during hospital stays, the ongoing outpatient care that many patients need is generally excluded. This makes it important for individuals with chronic illnesses to explore alternative coverage options, or be prepared for the additional costs.


6. Out-of-Pocket Costs and Limitations

Even with health insurance, policyholders are often responsible for co-payments, deductibles, and exclusions. While these amounts may seem small compared to the overall bill, they can add up, especially for those who need frequent medical care.



In Singapore, for instance, while MediShield Life offers affordable premiums and covers a portion of hospital bills, there are claim limits on hospital stays, surgeries, and outpatient treatments. For patients seeking care in private hospitals or higher-class wards, even with IPs, out-of-pocket costs can be significant. Additionally, riders that previously allowed zero out-of-pocket costs have been restructured, requiring policyholders to co-pay at least 5% of the bill.


Health insurance undeniably provides peace of mind, knowing that you’re protected against the financial burden of serious medical events. However, this peace of mind should be tempered with a realistic understanding of the **limitations** of your plan. Knowing what is and isn’t covered allows you to plan better for unexpected medical costs and to seek supplementary insurance if needed.


In Singapore, for instance, plans like CliniShield can complement Integrated Shield Plans by providing outpatient care coverage, helping policyholders reduce their out-of-pocket expenses for routine healthcare services.


Health Insurance Is Essential, but Be Aware of Gaps





Health insurance is an invaluable tool for managing healthcare costs, particularly for hospitalization and critical treatments. However, it’s important to recognize that not all medical expenses are covered, especially when it comes to outpatient care. In Singapore, while MediShield Life and Integrated Shield Plans offer robust coverage for large medical expenses, they come with limitations, particularly in outpatient services, preventive care, and treatment of chronic conditions.



To ensure you’re fully covered, it’s important to read your policy carefully and consider supplementary plans that bridge the gap, especially if you require regular outpatient treatments. Understanding the boundaries of your insurance coverage will allow you to plan better for medical costs and avoid unexpected financial stress during times of illness.


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